8 rules for navigating a difficult conversation
Make no mistake: Having a conversation around a topic we’ve been conditioned not to talk about is very much a skill. It’s coachable, and if you work at it, you’ll get better over time. But to develop that skill, it can help to have a place to start. Here are eight practices you can borrow to make your next difficult conversation more successful. Use them often, and you’ll find your skills…
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