Social media and AI chatbots face gaps in supporting vulnerable users

The Medical News ·
Health & Medicine United Kingdom

Two new studies highlight how communication gaps can complicate efforts to protect vulnerable users of technologies such as social media and AI chatbots. Researchers will present the work at the 29th ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW 2026), held October 1–14 in Salt Lake City.

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